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CPD: COMMUNICATION SKILLS
Getting The Most Out Of Meetings

Intended audience:
Solicitors

Duration:   
3 hours

Format: 
Small group workshop and case studies

Objective:
This workshop will provide practical guidance on effective techniques for participation in meetings with clients, other professionals and within the firm.

Topics:

  • Purposeful and purposeless meetings – contributing to the former and avoiding the latter
  • Face-to-face, teleconference and videoconference (the differences)
  • Preparing for different meetings
  • Participating in meetings:
    • When and how to make an impact
    • Where to sit
    • Meeting etiquette
    • Agendas
    • Reaching decisions
    • Minutes and action points
  • The art of chairing an effective meeting
  • Dealing with difficult people at meetings

Outcomes:      

  • Participants will be able to reduce significantly the number of ineffective meetings they attend
  • Participants will be able to prepare efficiently for meetings and contribute in an effective manner with appropriate impact
  • Participants will understand how to chair a meeting well and how to handle challenging individuals

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